/* Ejecutivo de Eduardo: burbuja y ventana de chat */
.ej-burbuja{position:fixed;right:calc(16px + env(safe-area-inset-right,0px));bottom:calc(16px + env(safe-area-inset-bottom,0px));z-index:45;display:flex;align-items:center;gap:10px;min-height:58px;padding:0 22px 0 18px;border:0;border-radius:999px;background:var(--naranjo,#FF6B2C);color:var(--carbon,#232427);font:700 15px var(--f-texto,system-ui,sans-serif);cursor:pointer;box-shadow:0 10px 30px rgba(0,0,0,.35);transition:transform .15s ease,background .15s ease}
.ej-burbuja:hover{background:#FF7F47;transform:translateY(-2px)}
.ej-burbuja svg{flex-shrink:0}
@media (max-width:599px){
  .ej-burbuja{width:58px;padding:0;justify-content:center}
  .ej-burbuja-txt{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap}
}

.ej-panel{position:fixed;right:calc(16px + env(safe-area-inset-right,0px));bottom:calc(16px + env(safe-area-inset-bottom,0px));z-index:90;width:380px;height:min(620px,calc(100dvh - 32px));display:flex;flex-direction:column;background:var(--carbon-2,#2B2C30);color:var(--crema,#FFF4E6);border:1px solid var(--borde,#4A4B52);border-radius:22px;overflow:hidden;box-shadow:0 24px 60px rgba(0,0,0,.45);font-family:var(--f-texto,system-ui,sans-serif)}
.ej-panel[hidden]{display:none!important}
@media (max-width:599px){
  .ej-panel{left:8px;right:8px;bottom:calc(8px + env(safe-area-inset-bottom,0px));width:auto;height:min(88dvh,640px);border-radius:20px}
}

.ej-cab{display:flex;align-items:center;gap:12px;padding:14px 14px 14px 16px;background:var(--carbon,#232427);border-bottom:1px solid var(--borde,#4A4B52)}
.ej-avatar{width:42px;height:42px;border-radius:50%;background:var(--tarjeta,#34353A);display:grid;place-items:center;flex-shrink:0}
.ej-cab-txt{flex:1;min-width:0}
.ej-nombre{margin:0;font-family:var(--f-display,system-ui,sans-serif);font-weight:700;font-size:17px;letter-spacing:-.01em}
.ej-estado{margin:2px 0 0;display:flex;align-items:center;gap:7px;font-size:13px;color:var(--texto-2,#B8B2A7)}
.ej-punto{width:8px;height:8px;border-radius:50%;background:#4CC38A;flex-shrink:0}
.ej-cerrar{width:42px;height:42px;border-radius:12px;border:0;background:var(--tarjeta,#34353A);color:var(--crema,#FFF4E6);display:grid;place-items:center;cursor:pointer;flex-shrink:0}
.ej-cerrar:hover{background:var(--relleno,#3E3F45)}

.ej-mensajes{flex:1;overflow-y:auto;overscroll-behavior:contain;padding:18px 16px 8px;display:flex;flex-direction:column;gap:10px}
.ej-msg{max-width:88%;padding:12px 14px;border-radius:16px;font-size:15px;line-height:1.45;display:flex;flex-direction:column;gap:6px}
.ej-msg p{margin:0}
.ej-bot{align-self:flex-start;background:var(--tarjeta,#34353A);border-bottom-left-radius:6px}
.ej-yo{align-self:flex-end;background:var(--naranjo,#FF6B2C);color:var(--carbon,#232427);font-weight:500;border-bottom-right-radius:6px}
.ej-item{padding-left:2px}
.ej-escribiendo{flex-direction:row;gap:5px;padding:14px 16px}
.ej-escribiendo span{width:7px;height:7px;border-radius:50%;background:var(--texto-2,#B8B2A7);animation:ej-pulso 1s infinite ease-in-out}
.ej-escribiendo span:nth-child(2){animation-delay:.15s}
.ej-escribiendo span:nth-child(3){animation-delay:.3s}
@keyframes ej-pulso{0%,80%,100%{opacity:.3;transform:translateY(0)}40%{opacity:1;transform:translateY(-3px)}}
@media (prefers-reduced-motion:reduce){.ej-escribiendo span{animation:none}}

.ej-acciones{display:flex;flex-wrap:wrap;gap:8px;align-self:flex-start;max-width:88%}
.ej-btn{display:inline-flex;align-items:center;min-height:42px;padding:0 16px;border-radius:12px;background:var(--naranjo,#FF6B2C);color:var(--carbon,#232427);font-weight:700;font-size:14px;text-decoration:none}
.ej-btn:hover{background:#FF7F47}
.ej-chips{display:flex;flex-wrap:wrap;gap:8px;padding-top:4px}
.ej-chip{min-height:38px;padding:0 14px;border-radius:999px;border:1.5px solid var(--borde,#4A4B52);background:transparent;color:var(--crema,#FFF4E6);font:500 14px var(--f-texto,system-ui,sans-serif);cursor:pointer;text-align:left}
.ej-chip:hover{border-color:var(--naranjo,#FF6B2C);color:#fff}
.ej-chip-humano{border-color:var(--naranjo,#FF6B2C)}

.ej-form{display:flex;gap:8px;padding:12px 12px 6px;border-top:1px solid var(--borde,#4A4B52)}
.ej-form input{flex:1;min-width:0;min-height:48px;border:2px solid var(--borde,#4A4B52);border-radius:14px;padding:10px 14px;background:var(--carbon,#232427);color:var(--crema,#FFF4E6);font:400 16px var(--f-texto,system-ui,sans-serif)}
.ej-form input::placeholder{color:#8E8A83}
.ej-form input:focus{outline:none;border-color:var(--naranjo,#FF6B2C)}
.ej-enviar{width:48px;height:48px;border-radius:14px;border:0;background:var(--naranjo,#FF6B2C);color:var(--carbon,#232427);display:grid;place-items:center;cursor:pointer;flex-shrink:0}
.ej-enviar:hover{background:#FF7F47}
.ej-pie{margin:0;padding:2px 16px 12px;font-size:12px;color:var(--texto-2,#B8B2A7);text-align:center}
.ej-link{border:0;background:none;padding:4px 0;color:var(--crema,#FFF4E6);font:700 12px var(--f-texto,system-ui,sans-serif);text-decoration:underline;text-decoration-color:var(--naranjo,#FF6B2C);text-underline-offset:3px;cursor:pointer}